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How AI Chatbots and Voice Bots Can Work Together

Did you know that over 80% of businesses plan to invest in AI chatbots or voice bots in the coming year? This […]

October 29, 20249 min read
Accessibility Testing, ADA Compliance, Alt Text, Audio Descriptions, Automated Accessibility Tools, Captions and Transcripts, Color Contrast, Digital Accessibility, Inclusive Design, Keyboard Navigation, Multimedia Accessibility, Screen Reader Compatibility, User Experience, WCAG, Web Accessibility, Website Design

Accessibility in Website Design: Why It Matters and How to Implement It

Did you know that over 1 billion people worldwide live with a disability? That’s a staggering number, and it highlights the crucial […]

October 27, 20248 min read
AI Chatbots, AI Voice Assistants, Artificial Intelligence, Brand Management, Branding Strategy, Chatbots, Content Creation, Conversational AI, Customer Experience, Customer Service, Design, Digital Marketing, Marketing, Personality Development, User Experience, Voice Bots

How to Ensure Consistent Branding Across Chatbots and Voice Bots

Did you know that a whopping 86% of consumers expect brands to offer consistent experiences across all channels, including chatbots and voice […]

October 20, 20248 min read
24/7 Availability, Advanced Customer Support, AI Chatbot Benefits, AI Chatbots, AI-Driven Customer Experience, AI-Powered Support, Alan Finlay, ASR, Banking, Conversational AI, Cost Reduction, Customer Engagement, Customer Satisfaction, Customer Service, Efficiency, Emotional Intelligence, Healthcare, Interactive Customer Service, IoT Integration, Machine Learning, ML, Natural Language Processing, NLP, Personalization, Productivity, Retail, Self-Service, Shep Hyken, Text-to-Speech, TTS, User Experience, Voice Bots, Voice Recognition, Voice-Activated Interactions, Voice-Based Customer Support, Voicebot Performance Metrics

The Impact of AI Chatbots and Voice Bots on User Experience

Did you know that 80% of consumers have interacted with a chatbot in the past year? As artificial intelligence (AI) continues to […]

October 18, 20249 min read

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